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Volunteers in Libraries: Program Structure, Evaluation, and Theoretical Analysis
(Reference and User Services Quarterly, 2008)
Volunteers have had a major impact on libraries throughout U.S. history. The rapid changes in the information world of the last decade serve as a catalyst for evaluation of library programs including those for volunteers. ...
Redesigning Comprehensive Library Tutorials: Theoretical Considerations, Multimedia Enhancements and Assessment Activities Incorporated
(Reference and User Services Quarterly, 2014)
When the Washington State University Library Instruction Team undertook a complete redesign of its two most central online tutorials, the task to incorporate multimedia challenged us to adopt newer pedagogical models into ...